St. Louis, MO
Commitment: Part-time | Volunteer Position Support the daily flow of our organization by helping create a welcoming and efficient environment for veterans, staff, and visitors. As a Front Desk & Office Support Volunteer, you’ll play an important role in the behind-the-scenes work that keeps our mission running smoothly. Key Responsibilities: Answer and direct phone calls in a professional manner Greet and assist clients, volunteers, and visitors Receive and document mail, packages, and deliveries Assist with scheduling and confirming appointments Maintain records and manage office supplies Perform basic administrative tasks Prepare materials for events, meetings, and outreach Coordinate volunteer check-ins and manage required paperwork Keep front desk and shared spaces tidy and organized Benefits: Opportunity to support veterans and gain administrative experience Be a valued part of a mission-driven team
Franklin Cooper Fcooper@vcp.org
To ensure a safe, respectful, and productive environment for both volunteers and veterans, please review and follow the guidelines below: Confidentiality & Boundaries Maintain strict confidentiality regarding any personal information about veterans or staff. Do not discuss client details outside of the organization. Always respect personal space and boundaries—ask before offering assistance. Professional Conduct Dress appropriately for a professional, public-facing role. Use respectful, non-judgmental language in all interactions. Refrain from using phones or personal devices while at the front desk or during active duties unless necessary for the role. Health & Safety Sanitize your hands frequently and clean shared surfaces as needed. Notify staff immediately if you or someone you interact with feels unwell or shows symptoms of illness. Follow all posted safety protocols within the office environment (emergency exits, fire extinguisher locations, etc.). Workplace Awareness Keep walkways and workspaces clear of clutter to avoid trips and falls. Report any broken equipment, hazards, or safety concerns to staff immediately. Do not lift heavy objects without assistance—ask staff for support. Emergency Procedures In the event of an emergency, follow staff instructions and building safety protocols. Know the location of the nearest exit and emergency contact numbers posted in the building.
VCP staff may cancel the event up to 24 hours in advance due to extreme weather or other unforeseen circumstances. If you need to cancel your participation, please remove yourself from the volunteer roster and email Frank Cooper at the address listed above. Thank you!
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